I try to ship orders within a few days, but occasionally it may take me a little longer. All packages are shipped via USPS and you will receive an e-mail with a tracking number when your piece departs. Domestic shipping typically takes between 2-9 days, while international shipping often takes 2-3 weeks.
I try to package pieces carefully, but in the event that a piece is damaged in shipping please send a photo of the damaged piece and it's damaged packaging for insurance purposes, then I will replace it or give you a refund.
If a piece arrives and you are not happy with it, please let me know! Please contact me and ship it back within a week of it's arrival. Once I receive it I will replace or refund you for it. After a piece has been in your possession for a week I can no longer accept responsibility to replace or refund you for it.
If you are purchasing a piece as a gift, I am happy to gift wrap or include a note on your behalf, just make sure to send an e-mail letting me know at the time you place your order.
I am happy to consider custom orders, please send me an e-mail!
A selection of artwork can be found at these locations:
Lexington Glassworks Asheville NC
Villagers Asheville NC